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GAGA GAZETTEER

  • ADVENTURES WITH A (DYING) DOG

    1.21.15-I-Took-My-Dying-Dog-on-a-Bucket-List-Adventure1-590x442

    This one made me weepy this morning. Girl finds out her bestfriend and roommate -- a 160-lb English Mastiff has terminal bone cancer and only has a few months to live. So armed with a bucket list of adventures she would like to share with her dog, they go off on canoe rides, road trips, visits to both busy spots and quiet spaces and, finally, spend a last day together by the ocean in Maine, where she finally finds peace and acceptance. This is real love, people.
  • THE HEALING POWERS OF KEEPING A JOURNAL

    N-JOURNALING-large570

    I still keep a journal despite having a blog. No matter how spill-all-my-guts-out open I may seem, there are many things I do and think that I'll just never tell. I've always thought it kept me sane to be able to express myself without fear of being censored or criticized. Whenever I pick up an old journal, even one from my 13-year-old self I realize that as much as I've changed so much is still the same. I just know how to dodge bullets faster and better. From: HUFFPOST Healthy Living, 01/20/15
  • WRITING YOUR WAY TO HAPPINESS

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    Which is why I've decided to keep this blog around, at least for a little while longer. I've always picked up a pen (or sat in front of a keyboard) any time I needed to make sense of my world; writing allows me to get into my head and get all my thoughts out without having to worry about how ridiculous I sound (that's where the editing comes in). From: The New York Times, 01/19/15
  • HOW TO BECOME A WRITER
    This was lovely. The post is by a novelist who was asked how to encourage a young writer. It sounds eerily like the story of my life -- now all I need is to keep reading and keep writing (and, okay, start submitting). From: M Molly Backes' blog, 07/12/11
  • THE "PERFECT" FEMALE BODY

    Greatist_body

    Every day at work I see all kinds of female bodies: athletic, boyish, curvy, voluptuous, natural, enhanced, preteen, post-baby, postmenopausal -- thousands of different bodies I've seen up close and personal in my lifetime. This infographic shows that the description of the ideal female body changes every decade or so, going back hundreds of years. I hope that soon we define the "perfect" body as one that is simply healthy and functioning; that what matters is that we're comfortable in our own skin. From: Greatist, 01/15/15

GOODREADS

  • READING NOW

    Hotel on the Corner of Bitter and Sweet
    The Normal Bar: Where Does Your Relationship Fall?
    All is Forgotten, Nothing is Lost
    Gun Dealers' Daughter: A Novel: A Novel
    Crazy Rich Asians
    The Undomestic Goddess
    Self-Help
    The Geography of Bliss: One Grump's Search for the Happiest Places in the World


    Gigi's favorite books »
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December 27, 2004

Comments

sistah #1

i remember the time when the limited and its affiliated stores had the motto: "no sale is ever final". recently, i tried to return a defective top to an EXPRESS store (the beads were glued on rather than sewn on; i found a bunch of shiny stuff on the floor of my closet and realized they were coming off on their own). since i had the original receipt and the garment was still unworn, i figured i had no problem. what i DIDN'T notice was the fine print on the back of the receipt -- it said that items could now only be returned within 60 days. i tried to return the item on day 63 and was denied; i even offered to receive store credit instead and they wouldn't budge. they made me call some number to ask for special consideration; all i got was a recording asking me to leave my name and number. and i never heard back from them. needless to say, i'm never shopping at the express again.

on the other hand, did you know that costco takes ANYTHING back and gives you CASH back for it, even if you originally put it on your credit card? i've returned items as much as a year later with no receipt, and they've taken them all back. i've even witnessed a woman returning an obviously dead palm tree. and yes, they gave her money back without even asking why! needless to say, this and the $1.50 hotdog/soda combo are just some of the reasons why i love to shop at costco...

sarah

oh man. i never thought it was that bad, gigi! eek. kapal muks talaga.

Gigi

Sarah, if you only knew the stuff I've seen. You'd think these folks were insane, although they look perfectly "normal" -- like they could be your grade school teacher or even a social worker. That's why I can't help but empathize with retailers regarding their implementation of stricter return policies (of course, that is until the day comes when I'm not allowed to return something! :) )

joyce

eow! that's really disgusting! that's the height of indecency! if i were in your shoes, i'd be grossed out too, and no amount of professionalism will be able to hide spontaneous facial expressions! if that happened to me, i might have even puked infront of that customer!

Paul

Return policies in the Philippines have evolved from the days of "No Return, No Exchange," but is nothing like what you just described.

I'm surprised that stores even take lingerie returns. Bras yes but panties?

At the end of the day, consumers end up paying for such liberal return policies in the form of higher prices.

Gigi

Joyce,
I've mastered my customer service "poker face" -- you have to when you sell lingerie and have to deal with exhibitionists who insist on showing you their boobs (esp. when they have implants)for way longer than necessary, transvestites or female impersonators who need help finding a bra that fits AND enhances, and of course, customers who return used merchandise (the gross images are seared into my brain unfortunately).

Paul,
I wonder if panty returns are allowed only here in the US (same with thong teddies and the like). I've had customers from different countries who mentioned the sort of thing wasn't allowed where they were from. I suppose the adage "buyer beware" holds greater truth when shopping in lingerie stores here.

Paul

Well I was in Prague last October and the local Debenhams' took returned men's underwear if that's any help.

Buyer beware indeed, Gigi.

joyce

Hi Gigi!
since panty returns are allowed, can't retailers request the merchandisers to stick adhesive paper along the crotch area (just like those found on Speedo swimsuits)? this is so that the store can dictate to these unscrupulous people that items without the crotch liner can't be returned anymore.

Gigi

Believe it or not, we used to wish that were the case -- but we always knew it would never happen because of additional costs (labor, material, etc). So best thing is to wash before wearing (which is always a good rule of thumb anyway, since you never know how something has been handled :) )! Happy New Year!

joyce

Happy new year, Gigi!

The comments to this entry are closed.

GAGA ABOUT

  • LISTEN: "Pluto" by Chamsom

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    I don't have to understand Korean to love this song, although I think it's about a person who was in a rocky relationship that ended but still feels deeply for her former lover and is feeling lonely tonight. "You're like a little star that's far away from me and keeps disappearing." I suppose the title -- Pluto used to be known as the ninth planet from the sun but now isn't even considered one -- might provide a bit more context to the song's meaning. Spotify
  • IMMORTAL PERFUMES

    Immortalperfumes

    Immortal Perfumes is a Seattle-based micro-perfumery specializing in historically inspired, handmade perfumes. All perfume blends are original recipes made from a mix of jojoba, essential and fragrance oils. None of the oils used in this shop are derived from animals. Every bottle is handmade by JT Siems in her Seattle studio. I'm already in love with the fragrance inspired and named after Duchess Georgiana Cavendish. Notes: Black Tea, Lavender, Jasmine, Amber, Bergamot. Read her story here. #6mosnoshopping